About Us

About New England Security

New England Security Protective Services Agency, Inc. stands as a premier, fully accredited provider of security protection and private investigation services. We boast a robust capability to offer security solutions across any location within the United States, at any time, thanks to our extensive resources and deep expertise. Our remarkable growth trajectory is a testament to our exceptional service quality, underpinned by a team of highly skilled security personnel and a management team with a rich background in asset protection, loss prevention, law enforcement, military service, customer service, and security administration.

 

As a comprehensive security firm, New England Security brings unparalleled professional experience and resources to the table, ensuring superior protection and the optimization of your infrastructure investment. Our approach to security assignments is characterized by years of successful management experience and a dedicated team of security experts. From the initial planning stages to the full rollout of your security strategy, New England Security’s management team is committed to working closely with you, driven by our dedication to quality, a sincere commitment to your safety, and a focus on asset value protection.

 

We are certified and licensed by the Commonwealth of Massachusetts Executive Office of Public Safety Department of State Police Certification Unit, holding license number P-1740. Our operations are fully bonded and insured, providing an added layer of confidence and security. Our rigorous selection process for officers and investigators includes comprehensive background checks, criminal and sex-offender record inquiries, personal and professional reference verifications, and drug screenings, ensuring only the most qualified individuals join our team. Originating in Boston, Massachusetts, our mission to deliver top-tier security and investigation services has propelled our expansion across New England, including New Hampshire, Vermont, Maine, Connecticut, and Rhode Island.

 

Our unwavering commitment to service excellence places us at the forefront of the security industry. The foundation of our superior service is our employees, who are meticulously selected and represent the core of New England Security’s strength. Our commitment to recruiting and nurturing high-caliber, professional, intelligent, and dedicated officers meets the lofty expectations of both New England Security and our esteemed clients. Our ongoing training and rigorous quality assurance protocols ensure that our team remains the best in the industry. Our Quality Assurance Program, a continuous cycle of client-tailored security solutions, regular evaluations, and client feedback, together with security inspections, ongoing training, and spot checks, guarantees our officers consistently exceed New England Security’s high service standards. This comprehensive approach to quality assurance provides our clients with peace of mind, knowing they can rely on our management team’s availability 24/7 to address any inquiries or concerns.

What we Value

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Integrity

Commitment to honesty, transparency, and ethical behavior in all interactions and decisions. Integrity is the cornerstone of trust and accountability, fostering an environment where people feel respected and valued for their contributions.

Excellence

Pursuing the highest standards in every aspect of work, striving for continuous improvement, and delivering exceptional quality and service. Excellence involves setting ambitious goals, encouraging innovation, and recognizing and celebrating achievements.

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Collaboration

Emphasizing teamwork, open communication, and mutual respect among all members. Collaboration involves sharing knowledge, learning from others, and working together towards common goals, recognizing that collective efforts lead to greater success than individual actions.

Respect

Ensuring an inclusive environment that values diversity and individual differences. Respect involves treating everyone with dignity, listening to and considering different perspectives, and fostering a culture of empathy and understanding.

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Innovation

Embracing creativity, flexibility, and forward-thinking to drive progress and solve problems. Innovation is about challenging the status quo, exploring new ideas and approaches, and being open to change and adaptation. It encourages risk-taking within a supportive environment, recognizing that breakthroughs often come from learning through failures and successes alike. This value underpins a culture where ingenuity is celebrated, and everyone is empowered to contribute to the evolution and growth of the organization.